Customer support


EffiMat customer service & support

EffiMat Storage Technology A/S’s commitment to exceptional customer service extends well after the sale of the equipment with our goal to deliver 100% customer satisfaction. We provide a full program of technical support that includes parts ordering, phone technical support and after-hours emergency help.

Our service department is at your service Monday to Friday from 07:00 to 16:00 for our storage systems. You can reach our service and support staff by calling +45 7199 6800, or by writing an e-mail to Additional service contracts also allow a 24/7 support through the help of our local service partners.


Service Concept effimat storage technology

Our service teams are highly skilled and experienced in providing best-in-class support for both storage and retrieval systems. Sophisticated support tools, coupled with trained engineers, will assist you in diagnosis and issue resolution. Flexible service offerings allow you to choose as much or as little support as you need.

✔ quality spare parts

✔ services

✔ support

✔ operational questions

Help and assistance is only one phone call away!


Customer support
Call: +45 7199 4800 or

Want to know more? Contact our team of specialists.